Business Analysis
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"Business analysis is the set of tasks and techniques used to work as a liaison among stakeholders in order to understand the structure, policies, and operations of an organization, and to recommend solutions that enable the organization to achieve its goals.
Business analysis involves understanding how organizations function to accomplish their purposes, and defining the capabilities an organization requires to provide products and services to external stakeholders. It includes the definition of organizational goals, how those goals connect to specific objectives, determining the courses of action that an organization has to undertake to achieve those goals and objectives, and defining how the various organizational units and stakeholders within and outside of that organization interact." A Guide to the Business Analysis Body of Knowledge, IIBA
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At XPERT, we understand what it is to be a Business Analyst. Our goal is to partner with your organisation, develop a deep understanding of your business, goals and pain points; and using our experience, skills and best practice, develop business solutions that not only meet your requirements here and now, but mature as your organisation does.
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Requirements
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Using honed skills and techniques, our Business Analyst set about to fully understand your goals, needs and objectives; translating these into a concrete set of requirements that fully detail an end to end picture of your project solution.
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Testing Services
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Experienced in a multitude of testing phases, our XPERTs can help lead the way in developing test strategies and plans for every step of the way implementing new systems. We specialise in unit, integration and system testing, as well as leading UAT activities.
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Service Management
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Whether you're after basic Service Management advice, or full blown optimisation of your service infrastructure; our team are qualified across all levels of ITIL, and are experienced in best practice delivery of solutions over a number of organisations.
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Solution Assessment
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Our Business Analysts are equipped with the tools and know how to efficiently and effectively assess and validate solutions prior to implementation to ensure they maximise delivery to stakeholders, and align fully with relevant requirements. Our Business Analysts take the time to understand your business environment, and how any solution will integrate and affect it.
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Training
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Our Business Analysts have proven experience in developing, conducting and managing training programs. We've developed and delivered programs both locally and across different continents - we know just what's needed to get your people up to speed.
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